Shipping policy
Processing Times
Orders are typically fulfilled within:
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1–10 items: ~2 business days
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11–100 items: ~7 business days
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100+ items: ~12 business days
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1000+ items: ~30–60 business days
Estimated Shipping Times
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United States: 2–5 business days (standard), express options may deliver in 1 business day
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United Kingdom & European Union: 4–7 business days (standard), express delivery usually within 1 business day
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Other countries: 5–9 business days depending on destination; express availability varies
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and fees once the shipment reaches the destination country. These charges are the buyer’s responsibility.
Returns & Damaged Items
As products are custom printed on demand, returns are only accepted for defective or damaged items. If you receive a damaged or faulty product, please contact us at support@softeditskin.com within 7 business days of receipt. We will provide a replacement or refund where applicable.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
For any shipping-related inquiries, please reach out to us at support@softeditskin.com